Get In Touch!

Frequently Asked Questions

Here are some frequently asked questions about our hours, location, and availability.

Who should I contact with an emergency?

Please call 911 for general emergencies or 988 for mental health emergencies. Both phone numbers are toll-free and available 24/7

What is the best and fastest way to get in touch with Reconnecting Columbus?

The fastest way to book an appointment with one of our Clinicians is to book an appointment online. You can also call our phone number at 614-450-2870. All voicemails are returned within 1 business day.

How quickly can I expect a response to my email/contact form submission?

We aim to respond to all non-urgent inquiries within 2-3 business days. Please note that inquiries submitted over the weekend will be addressed on the following Monday.

Are you open non-traditional hours, like after 5 pm or on weekends?

Yes! Many of our Relationship Counseling Specialists have evening and weekend availability. Click Here to learn more about each therapist. You can view our availability any time through the “Book An Appointment” button on any page of this website.

Do you have availability for In-Person appointments? Where are you located?

Yes! Many of our Therapists have availability in-person and online, virtually. Our online booking widget gives an option for in-person or online when available. The Reconnecting Columbus office is in Upper Arlington. We are located at 1051 Old Henderson Rd. Suite A in Columbus, Ohio. We are centrally located and easily accessible from Downtown Columbus, Clintonville, the Short North, and only minutes from Dublin or Westerville. We are less than 2 miles from 315 and the Ohio State University.